WHY TRAVEL WITH US
Make your journey worthwhile by choosing to travel with a local company. Expert travel advice, unique itineraries and happy trips that are a once-in-a-lifetime experience!
23 years of Travel Experience
Third Rock Adventures is made up of tourism experts who have been involved in planning seamless travel experiences in Nepal, Tibet and Bhutan for the clients across the globe for more than two decades. The company is spearheaded by Mr. Naba Raj Amgai, an adventure travel expert with over 23 years of organizing memorable holidays for thousands of travellers like you. In all these years our experts have built a reputation of delivering exceptional services while planning hassle-free holidays. When you book a trip with us, we can assure you that you will be in safe hands. We are a fully licensed agency approved by the local authorities and are members of reputed travel associations.
Trusted Local Experts
When you book a trip with a trusted local company like Third Rock Adventures, you will be dealing directly with experienced English speaking local travel experts who will guide you on your trip. We have first-hand knowledge of the area you are visiting and offer you personalized tips and advice about the local ‘must-sees’ and ‘must-visit’ that are not listed in guide books. We offer the same service while you are on the adventure as any other international company; including 4/5 start hotels, well-maintained tea house accommodation, English speaking guides, 24/7 support, and safety equipment. Booking directly with us therefore will have you paying a lot less than booking with an international company. Moreover, when you book a tour with us directly, your money goes directly to the local economy.
Highest Satisfaction Guaranteed
From the moment you begin your journey with us till the time you end your trip, we will take very good care of you. We give special care and attention while answering each of your queries. For consistently delivering a high level of service, we have been receiving extremely positive reviews from our valued clients. Majority of our clients are repeat clients and travelers referred by existing clients. We have been establishing a great reputation through word-of-mouth endorsements by our loyal clients. We are highly recommended on TripAdvisor and other independent travel forums. You can go through the excellent feedback we have recieved from our clients on our website, TripAdvisor and TrustPilot. We are one of the few companies to offer a 100% satisfaction guarantee. If you are not fully satisfied with us, we assure you we will do our best to make it right.
No Compromise on Safety
Your safety is our top priority. Our travel itineraries are created after consulting destination experts and local guides familiar with ever-changing conditions of the high mountain environments. All our mountain guides are experienced and have the required license. They have undergone intensive training in wilderness rescue, crisis management and first aid. We hand-pick your guide and make sure that all the safety and security measures are the major priority during your trip. For treks and climbing expeditions we have set aside the requisite number acclimatization days and contingency day in case of emergencies. To provide quality experience, personalized service and ensure a safe environment, we keep our guide and assistant guides to client ratios small. During trips, our experienced mountain guides communicate regularly with our Operation Manager. If an unfortunate incident occurs while trekking or climbing, our team are on standby to organize a rapid medical evacuation. The gear and equipment that we use during expeditions are too of the highest quality.
Our Lifetime Deposit guarantees that you don’t lose your deposit when you have to cancel your booking in case of unforeseen emergencies. While there will be no refund, we will keep your deposit safe till you are able to take a trip with us. You can retain your initial deposit to book a trip of your choice at a later date. Lifetime Deposit allows you to use the deposit of your cancelled trip for the same trip or another one at your chosen time frame. You can also transfer your deposit to a friend or family. Please do note, depending on the trip and the date of cancellation, there will be some deductions for cancelled reservations (flights, visa, accommodations etc.) from your deposit. *Conditions Apply
Secure Online Booking
Our online payment gateway is safe, secure and PCI (Payment Card Industry security standards) compliant. We have a strong and secure network plus firewall to protect the cardholder’s data. Our payment system is fast, easy and secure. Online payments are received through credit cards or bank transfers. Do note, we are one of the few travel companies who don’t charge you extra when you make a payment via credit card. Be assured your personal details will not be shared with any third party.
24/7 International Support
We are ready to assist you and take your call 24/7, whether to answer a query or to handle any kind of emergency. We also make it a point to post a prompt response to your emails or voicemails as soon as we receive it. Our experienced Travel Consultants have more than a decade long experience. They will offer their service on a personal level to ensure that you have a great trip. Our customer care staff is oriented towards building an excellent relationship with our clients. Be assured, whenever you send us an email or give us a call (+977 9851055684) we will respond ASAP.
Our Commitment to Quality
Each enquiry that we receive gets personalized care and attention from our experienced Travel Consultants. We design unique itineraries and offer authentic experiences. We take you places without straining your budget or compromising on the quality of services. The inclusions in our tours have been incorporated to give you the right balance of adventure and quality. We collaborate with our contacts and try to give you the best value for your money without cutting corners. We let you know up-front what is included and excluded in your tour or trek. There are no hidden costs. We are one of the few travel companies who don’t charge you extra when you make a payment via credit card.
Highly Experienced Guides
You will be guided around by experienced local guides who have first-hand knowledge of the area you are visiting and give you personalized tips and advice about the local ‘must-sees’ and ‘must-visit’ that are not listed in guide books. All our trekking and climbing guides have 10+ years of experience. They have the required government license and work full-time for us. They speak excellent English and are in trained in wilderness first aid and crisis management. Our peak climbing guides have climbed Mount Everest and have other 8000 metre peaks. They have the best contacts in the mountains and know how to respond during emergencies.
When you book a trip with us we assure you of a guaranteed departure. You will surely get to go where you to want to go when you book a trip with us. Once you have booked and paid, it's confirmed that your trip will run on schedule.
Travel With Us and Earn Rewards
Travel with us and earn rewards through our Loyalty Programme. Refer our company or any of our trips to your family and friends get a 'Referral Bonus'. Good news is one doesn't have to book a trip to get a referral bonus. Simply become a member and refer our company and trips to others.
Ethical Treatment of Employees
We treat our staff as family. We make sure that our field staff (Guides and Porters) in the mountains has weather appropriate gear and clothing to brave the elements. We also provide insurance to all our mountain guides. They are paid fairly and treated with respect. When you book a trip with us, a portion of your money goes towards funding the education of our guides' and porters' children.
We support 'sustainable tourism'. We use hotels that are serious about reducing their impact on the environment. While trekking, we urge our clients and to be careful about disposing their waste. To minimize plastic waste in the mountains, we provide our trekking clients with a reusable water bottle. We also dissuade our clients from using soaps or detergents while washing in the river. We make it a point to patronize local businesses that are environmentally friendly. Our company is an active member and supporter of KEEP (Kathmandu Environmental Education Project), an NGO that runs projects aimed at community development, education and environment friendly practices. The NGO also provides training and education to porters and guides.
Tailor- Made Trips with Private and Small Groups
We operate private and fully-supported trips and offer personalized service to our clients.We tailor your holiday to suit your interests and travel dates. Our decades of experience have made us understand that each traveler has different needs and requirements. Our expert and well-travelled Travel Consultants will discuss your needs, recommend experiences and destinations, and customize the whole trip as you want. You can enjoy a more personalized and enriching trip by travelling with your own group. We will provide guides and the support staff as per your private group size, to offer individual attention to each and every group member. Why not contact us with your travel plans?