Before joining the trip Mr. Naba was extremely responsive to all our queries. He made us feel very comfortable about traveling to Nepal and undertaking the trek. Our guide Bimal and our porters were very caring and very serious with their approach to the trek. I had complete faith in them. I did get ill and was unable to make it to the Annapurna base camp (I got close). One of our porter Mr. Rupesh was assigned to my husband and me to start the trek back. He took great care of us. There are no doctors so my recommendation is to make sure to take any medications you might possibly need. The trek was challenging but the views were amazing and we met some really awesome people. Though this was a short trek, it really worth doing. The best service provider in town.